Shipping policy

Shipping Policy – Petnest

At Petnest, we aim to deliver your pet’s favorite products as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped and you’ll receive a confirmation email with tracking details.

Shipping Time

  • Standard Shipping: 7–14 business days
    Shipping times may vary depending on your location and external factors such as customs or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout and may vary based on your location and order size. Occasionally, we offer free shipping promotions, which will be clearly displayed on our website.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

Delays

While we strive to meet delivery estimates, delays may occasionally occur due to high demand, weather conditions, or customs clearance. Petnest is not responsible for delays caused by carriers.

Incorrect Address

Please ensure your shipping address is accurate at checkout. Petnest is not responsible for orders delivered to incorrect addresses provided by the customer.

Contact Us

If you have any questions about your order or shipping, feel free to contact us at petnestlife6561@gmail.com. We’re always happy to help!